This section pertains to questions we recieve related to using our website's services. Click on the questions below for more information.
How do I get a picture next to my name in the online classroom?
How do I use the Breakthrough MP3 Player or Treasure MP3 Bookmark?
How do I download a purchased MP3?
What do I do if my MP3 purchase says "depleted" or "pending"?
What is a Podcast?
What is RSS?
How Do I View RSS Feeds?
Why Use RSS?
What should I do? I have a MAC and can't get the videos to play on my computer.
What is Webcasting?
What are the Minimum Requirements?
What is my Connection Speed?
Where do I get the latest version of Windows Media Player?
Where do I get the latest version of Adobe Flash Player?
What if the webcast stops or pauses?
Why is the video slow or choppy?
What is buffering?
What is video acceleration?
What do I do when there is no video?
Why do I hear audio only?
What do I do when the sound is too low?
What do I do if the sound quality is poor?
What do I do if there is no sound at all?